I’ve improved DesignOps and empowered teams through the implementation of a continuous product discovery framework and a collaborative synthesis using Opportunity Solution Tree and KPI Tree, to stay aligned and systemize communication.
I've facilitated rapid iterative testing and evaluation, employing the RITE method to enhance innovation, reduce design iteration cycles and improve usability.
Mentored junior designers and led product teams to successfully launch new products and major updates, resulting in increased customer activation and retention rates, along with a boost in conversions.
Contributed to the adoption and implementation of a Design System, resulting in a reduction in development timeline and an increase in design consistency across all products.